I've seen the potential of AI in customer service firsthand. While my company hasn't fully integrated AI into our customer service operations, we have experimented with AI-driven chatbots for ...

The document outlines options for cutting back programs and allows the National Weather Service to offer “degraded” services as more meteorologists retire or resign. The cuts would ...

The Secret Service's annual budget was about $3 billion in the most recent fiscal year, which ended September 30, according to Edwards, who analyzed data from the Office of Management and Data.

Since the attempted assassination of Donald Trump last year, the Secret Service has streamlined operations, ensured its workforce is up to meeting its "current and future demands," enhanced ...

The National Weather Service says it plans to hire more than 100 additional staff members. The move follows complaints and concerns after the Trump administration eliminated more than 500 positions.

Tesla writes that it is looking for “a highly motivated Senior Manager to join our Service Operations organization and lead the team responsible to identify and eliminate the reasons for our ...

Navigating the evolving demands of on-site operations calls for tools that merge innovation with precision. Field service software solutions have transformed how businesses tackle their tasks ...

Marc McCrery — vice president for customer experience at USPS — said that, coming out of the COVID pandemic, the agency was receiving up to 100 million calls and 13 million service requests.

WASHINGTON, Oct 11 (Reuters) - Internet companies Google, Amazon and Cloudflare say they have weathered the internet's largest-known denial of service attack and are sounding the alarm over a new ...

MARSHALL, Minn — Yelloh, the frozen food home delivery service known for decades as Schwan's, is ending operations. On Monday, Yelloh announced the company is closing operations and will ...

Kutztown Ambulance ceases operations after 37 years of service [Updated] The absence of funding from the municipalities the private ambulance company served was the reason for terminating all ...