The Delhi High Court noted in a recent judgment that the service charge on restaurant bills must be voluntary, not mandatory. The court ruled that “the mandatory collection of service charge is ...

As a diner, you may not have to pay service charge now even if it appears on bills, but the recent ruling has left restos with a dilemma – raise menu prices or let staff absorb the loss No ...

For the best experience, please enable JavaScript in your browser settings. This hidden yet open charge, the survey notes, then becomes a significant factor when ...

The 10% service charge imposed by hotels and restaurants will stay when the Sales and Service Tax (SST) returns to replace the Goods and Services Tax (GST) on Sept 1. The Malaysian Association of ...

Customers would not have to pay a required gratuity or service charge if the service wasn’t up to scratch, according to Fox News Digital. “A guest may not be required to pay an automatic ...

Diners would no longer need to pay a required gratuity or service charge if the quality of the service they received was not satisfactory. "A guest may not be required to pay an automatic gratuity ...

“In Miami, we’ve seen a growing circumstance where all the restaurants are automatically including a 20% gratuity… or service charge or service fee or tip, not just on regular sit down ...