owners diligently tracked the progress of both state Senate bills and awaited final word before determining whether to remove their 20% service charge, which benefits all nonmanagerial staff.

The Delhi High Court noted in a recent judgment that the service charge on restaurant bills must be voluntary, not mandatory. The court ruled that “the mandatory collection of service charge is ...

Before leaving the table, she told them an 18% service charge would automatically be added to their bill. “How much?” shouted Ed Karlau, 61. At tables across the country, this is increasingly ...

When you see a service charge at a restaurant, where do you think that's going? Employees are now taking legal action against a Denver restaurant group, claiming that 30% of an automatic 20% ...

Customers would not have to pay a required gratuity or service charge if the service wasn’t up to scratch, according to Fox News Digital. “A guest may not be required to pay an automatic ...

Small businesses must manage cash flow to ensure they have sufficient money on hand to pay bills and employees. A key component of cash-flow management is reducing and maintaining the aging on its ...

Diners would no longer need to pay a required gratuity or service charge if the quality of the service they received was not satisfactory. "A guest may not be required to pay an automatic gratuity ...

I spend a few panicky minutes calculating whether the service merits the extra charge, but then pay it anyway even if I decide it’s not. It’s the stuff of nightmares, really. And frankly ...