Prior work has examined models in which the reciprocal cost allocation method yields allocation rates that are equal to the marginal costs of operating service departments. We extend this work by ...

This is a preview. Log in through your library . Abstract This study proposes a new method for approximating service department costs when reciprocal services exist. Analytical results are provided ...

Forbes contributors publish independent expert analyses and insights. I'm a customer experience consultant and customer service trainer. Rackspace is a well-known provider of managed cloud space, ...