SAN FRANCISCO, March 14, 2018/PRNewswire/ -- Genesys® (www.genesys.com), a global leader in omnichannel customer experience and contact center solutions, announced that its omnichannel routing ...

The new integration between Slack and Sales Cloud joins other integrations that already exist among Salesforce Customer 360 applications, which include Marketing Cloud and Service Cloud.

The Zero Copy Partner Network features initial partners Amazon Web Services (AWS), Databricks, Google Cloud, and Snowflake, and adds Microsoft, all committed to zero copy integrations with ...

Salesforce Inc. and Databricks Inc. have debuted a new product integration that aims to simplify joint customers’ data analytics projects. The integration was developed as part of a technical c ...

Last month Salesforce announced a slew of gen AI updates to its Financial Services Cloud (FSC) designed to tackle the “$83 billion problem” of customer chargeback disputes. At the time, Gaurav Mittal, ...

Salesforce. Huge variety of plug-ins: We like how easy Salesforce makes it to find the right app among its over 7,000 integrations. You can use the search box or industry drop-down to locate your ...

Salesforce Inc. is folding generative artificial intelligence capabilities into Anypoint Code Builder, an integration platform from its MuleSoft subsidiary, the company announced today. Citing its ...