The Gist Retail AI focus. Salesforce introduces Agentforce for Retail, emphasizing scalable agentic AI to transform customer personalization and operational efficiency. Pre-built AI skills. New ...

Built on the Salesforce Customer 360 Platform, Loyalty Management allows companies to build intelligent loyalty programs for both B2B and B2C customers with a flexible, configurable and quickly ...

The challenge then was to replicate that unique shopping experience to a virtual world. To meet that challenge, the retailer tapped into Salesforce Customer 360 for Retail. This delivered a number of ...

Today at NRF 2024, Salesforce (NYSE: CRM), the #1 AI CRM, announced new data and AI-powered tools to transform every shopping experience. With generat ...

The survey, of 1,390 retail decision-makers from Canada, the U.S., France, Germany, Italy, Spain, the UK and Australia, also reported that 81% of respondents already have a dedicated AI budget, with ...

Agentforce represents the shift from generative AI to agentic AI. Updated with details on Agentforce for Revenue. The post Salesforce Agentforce: What you need to know appeared first on MarTech.

Salesforce CRM recently announced that it entered into an agreement with the audio company, Bose, to provide a complete product and software suite solution — Salesforce Customer 360. This will ...

To do so, Saks is integrating technologies across the Customer 360, including Commerce Cloud, Slack AI, and soon, with Agentforce and Data Cloud, to create highly personalized, AI-powered shopping ...

Genie Customer Data Cloud now processes more than 100 billion customer records on average daily across the entire Salesforce Customer 360, enabling every company to use data and become a customer ...

With prebuilt templates, industry-specific developer toolkits, and customer guides, Salesforce says that Digital 360 is designed to enable businesses to overcome challenges involving data capture ...

Powered by the Einstein 1 Platform, new commerce and marketing AI for retail tools help businesses enhance shopping experiences with shopper insights, digital storefronts, AI content creation, and ...