Salesforce’s latest report reveals how AI agents and Agentforce are reshaping retail, enhancing personalization, and ...

Investors with a lot of money to spend have taken a bullish stance on Salesforce CRM. And retail traders should ... and customers together. Its Customer 360 platform helps the group to deliver ...

my roundup of the best Salesforce alternatives and competitors will help steer you toward software that can help instill CRM best practices and improve everything from the customer life cycle to ...

Two-thirds of retailers offer loyalty programs, Salesforce found. Rewards play a powerful role in retaining customers, ...

As such, their decisions are followed closely by institutional and retail ... Customer 360 platform that integrates sales, service, marketing, commerce, AI, and automation. Salesforce, Inc ...

From boosting supply chain efficiency to enhancing personalisation, OSF Digital's Oana Dereli explores the competitive advantages of AI adoption ...

By integrating everything needed to design, develop, and deploy trusted agents, the deeply unified Salesforce Platform seamlessly integrates Customer 360 apps, Data Cloud, and Agentforce.

It blends seamlessly with other Salesforce ecosystems like Data Cloud, which is a centralized hub unifying internal and external business data, and Customer 360 Applications, an AI-enhanced tool ...

“And we welcome and appreciate that.” At solution provider Anexinet, clients have adopted Salesforce’s Customer 360 data management platform to add personalized experiences for end ...