Building upon our success in customer support and sales, we hope to empower our customers with the self-service AI assistant, giving customers instant access to needed information and support.

See what it’s like to work at Bloomberg in enterprise sales, financial sales, analytics, customer service and more.

Customer service professionals are embracing AI in droves: Despite being a major topic of discussion, 70% of sales and customer service professionals don’t fear AI will steal their job one day.

Welcome to our seventh annual “CRM Top 100” issue, where we highlight the hottest trends and technologies in the three pillars of CRM—customer service, marketing, and sales—as well as the 100 leading ...

Investopedia / Jiaqi Zhou. Understanding After-Sales Service Support . After-sales support helps ensure that a customer gets as much use and value as possible out of their purchase.

Customer service is the direct, one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it.

Id: 006433 Credits Min: 3 Credits Max: 3 Description. Focuses on the concept of customer value, operating decisions in sales, customer service, and account management. Focus is given on calculating ...