Otter, which first launched a chat-based AI assistant in 2023 to answer meeting-related questions and perform basic tasks, is likely to launch other AI agents geared at helping with other types of ...

According to a report from Salesforce, 61 percent of customers would prefer to resolve their customer service problems without having to speak to a human agent, but many have been burned by shoddy ...

Those who are willing to build relationships, leverage modern tools and commit to the long game can establish a thriving ...

Otter says its new Meeting Agent is a “transformative evolution” of the existing AI meeting chatbot it already offers. As such, the video Otter released demonstrating some of the Meeting Agent ...

One of the most important steps, in my experience, is training your sales team in active listening. It is a key skill for building trust and cultivating strong customer relationships.

My InsiderAn AI startup that helps software companies manage inbound sales has come out of stealth and secured $3.25 million in seed funding. San Francisco-based Breakout, which was launched by ex ...

Exceeded customer expectations: improved satisfaction and loyalty. Ouro has improved the first contact resolution (FCR) rate and reduced the average handle time (AHT). About Talkdesk ...

A real estate brokerage in Portugal reports $100 million in sales generated from leads provided by the AI agent March 14, 2025, 5:43pm by Jonathan Delozier News > Real Estate ...