A service-level agreement (SLA) defines the level of service expected from a vendor, laying out metrics by which service is measured, as well as remedies should service levels not be achieved.

Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company™, today announced that leading risk technology analyst firm Chartis Research has named Pega as a category leader in its CLM ...

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Pegasystems Inc. (NASDAQ: PEGA), the leading enterprise AI decisioning and workflow automation platform provider, today announced Gartner Research has recognized ...

Pega Blueprint is faster as compared with the traditional app design process. PEGA’s Gen AI blueprint is being widely adopted by tech giants like Accenture, Cognizant, Infosys, Capgemini ...