A service-level agreement (SLA) defines the level of service expected from a vendor, laying out metrics by which service is measured, as well as remedies should service levels not be achieved.

Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation CompanyTM, today announced that Gartner has named Pega a Leader in the Gartner Magic Quadrant for Process Mining Platforms.

Pegasystems has announced plans to expand the capabilities of its Pega GenAI enterprise platform by connecting to both Amazon Web Services (AWS) and Google Cloud large language models (LLMs).

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Pegasystems Inc. (NASDAQ: PEGA), the leading enterprise AI decisioning and workflow automation platform provider, today announced Gartner Research has recognized ...

WALTHAM, Mass., April 21, 2025--(BUSINESS WIRE)--Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company TM, today announced that Gartner has named Pega a Leader in the Gartner ...