A preparatory company is expected to be established by July 2025, subject to regulatory approval, with operations beginning ...

Paisalo Digital Limited, an RBI-registered NBFC, announced today, June 18, 2025, that it has successfully and fully redeemed and repaid its commercial papers with ISIN No. INE420C14169. These papers, ...

SBI Chairman ... and increase overall service reliability," he said. These changes support a more scalable and responsive operational model suited to a large, diverse customer base, he said.

Mumbai: State Bank of India aims to integrate agentic AI for customer interactions as ... the chatbot enhances service quality for SBI’s workforce.According to an IDC survey commissioned by ...

And no field is more poised for a rapid transition than customer ... service efficiency. So, while it may sound sensational to say that most contact centers will realign to follow the zero-touch ...

Ada, the Toronto-based company that automates 4.5 billion customer service interactions, has partnered with OpenAI to use GPT-3.5, the large language model that is the foundation of ChatGPT.

State Bank of India (SBI) is strategising to enlist an external agency for clandestine inspections at its branches to assess customer service standards, commencing this fiscal year. The country's ...