When engineers first received the Bomgar appliance back in March, the company had just released a new version, so the new documentation did not match the user interface (UI) on the old appliance.

It wasn't too many years ago that accessing a computer remotely—over the web, from another device—was a hugely complicated exercise that was challenging even for IT professionals. These days, however, ...

Pennsylvania State Police are alerting the public of scams involving individuals claiming to be from computer tech support. Individuals are receiving an increased number of these types of scam ...

Scamwatchers and the FBI are on the trail of two types of scammers who are trying to trick American consumers. One angle is a GeekSquad “subscription” scam; the other is a “tech support” scam that ...

A tip from Microsoft and Amazon leads Indian authorities to shut down two tech support scam operations based in the country. When he's not battling bugs and robots in Helldivers 2, Michael is ...

Rugby shop owners can receive immediate help by granting authorised access to trusted professionals. Technicians can connect ...

Please note: This item is from our archives and was published in 2000. It is provided for historical reference. The content may be out of date and links may no longer function. It eliminates desktop ...

In an email we received from Janet D., she shared her recent unsettling experience. Here’s what she described: "I received a pop-up that froze my computer and read, ‘Access to this system is blocked ...

Fujitsu had no control over staff in one of its tech support teams accessing Post Office branch accounts remotely to make changes which could be hidden from subpostmasters. While it was already ...

(TNS) — Pennsylvania State Police are alerting the public of scams involving individuals claiming to be from computer tech support. Individuals are receiving an increased number of these types of scam ...