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The move is part of the bank's reaction to a decline in customers using its branches and growth in those banking online and via mobile phone applications. Les Matheson, RBS's chief executive for ...

A statement from RBS said: “We would like to apologise to customers who experienced issues logging into their online and mobile banking accounts this morning, this issue has now been resolved.” ...

NatWest_Help" Another said: "Really helpful for @NatWest_Help online banking and app to go down on pay day AND Black Friday." Someone else added: "@RBS_Help @RBS The website is down, but your ...

On 31 August, online banking went down again, this time because of continuing problems with mobile payments. Then, on 8 September, RBS customers found themselves unable to use ATMs. Each time RBS ...

The bank's customers had been told the failure was affecting their online banking. A spokesman for RBS said analysts had been working to identify the problem. The bank said they had resolved the ...

NatWest, RBS and Ulster Bank are closing their ... as more customers move to online and mobile banking for speed and ease. Don't miss the latest investment and personal finances news, market ...

Nowadays, a third of Nationwide's customers use online banking. And according to RBS, the number of online transactions, and their value, has increased sevenfold in the past five years. Online banking ...

While NatWest and RBS emphasise that alternative services ... reflects a shift in customer preferences towards online and ...

NatWest and RBS have scored similarly to Starling after both came out on top for online banking but not for mobile banking. Scoring 71%, the main function that required improvement was account ...