What is the great hidden cost of doing business and carrying on the government? Poor communication. And the numbers are staggering. Anyone who needs proof can find it in the just-published second ...

The doctor speaks "medicalese," and the patient's eyes glaze over. Researchers noticed this familiar failure to communicate when health care researchers asked people to take part in studies. So they ...

WASHINGTON — The crack team of federal specialists proceeded cautiously and deliberately, activating a vast network of experts to avoid missteps. Skillful guidance was crucial to navigating the vexing ...

City of Cambridge employees Crystal Rosa, right, and Bridget Martin, left, hold host language justice workshops with various city departments. (Photo courtesy Crystal Rosa) This is your first of three ...

President Obama signed the Plain Writing Act of 2010 into law on October 13, 2010. The new legislation will require federal government agencies to draw up a plain language action plan, and to train ...

Question: What do you get when you cross the Godfather with a lawyer? Answer: An offer you can't understand. The nature of our legal system, which is often referred to as a "common law" system, is ...

Microsoft announced the coming new capabilities during the opening day, May 25, of its virtual Build 2021 developers conference. Officials said these new features will be in public preview in English ...

A new study co-led by the University of Oxford and Google Cloud has shown how general-purpose AI can accurately classify real ...