Plain language is communication that people can easily understand at first reading. Plain language does not use jargon or slang, but simple words and terms to make a topic more relatable and ...
City of Cambridge employees Crystal Rosa, right, and Bridget Martin, left, hold host language justice workshops with various city departments. (Photo courtesy Crystal Rosa) This is your first of three ...
Ensuring communications sent to state and local government agency clients are clear and understandable is crucial to ensure that individuals and families receive the services they need. Social ...
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