Ramsay said a person might call 911 as many as 40-50 times in an active mental health crisis. This kind of volume drowns out other calls and yet cannot be ignored.

Officers and Putnam County Sheriff's deputies responded to a report of a person in crisis. Police said the person had no contact with students or campers and was taken to the hospital for evaluation.

HAVERHILL — On Wednesday morning, authorities scoured Interstate 495 in search of a person in crisis, but no one was located. State Police received multiple calls shortly before 7 a.m ...