Almost every interpersonal conflict follows the same pattern of escalation. Once you are familiar with that pattern, it’s easier to understand how you might be escalating the conflict and the steps ...

What is Pattern Interrupt and Why Should you Care? Pattern interrupt is an extremely effective technique in sales that can change behaviors, assumptions, opinions and decisions in an instant, as it ...

Even the most capable of professionals can find themselves caught up in unproductive thinking—especially when under pressure. Left unchecked, these patterns can affect decision-making, communication ...