Midway Hospital, a leading provider of quality primary and specialist healthcare, has been adjudged the highest-rated Ghanaian healthcare organization for overall Customer Service Quality at the ...

Why is customer care service important in healthcare? Health concerns can cause a great amount of anxiety to patients and family members. The weakest moment of a person is when he has a health ...

Looking beyond patient care, make sure strong foundations ... provider should invest and improve its services, it must remember that the customer and patient journey cannot be merged.

I N HIS BOOK, Kaizen, Masaaki Imai, a Japanese management consultant, explains that customer satisfaction and loyalty depend ...

Patient Financial Services at Fred Hutch Cancer Center can help you manage ... You can choose a plan that will cover your care at Fred Hutch during Medicare Open Enrollment. Fred Hutch is in-network ...