Health systems can deliver more consumer-friendly features to improve the patient experience without breaking the bank. Patient experience emerged as a core theme at the 2025 HFMA Revenue Cycle ...

Mona Baset, Intermountain's vice president of Digital Services, will share insights on the health system's digital strategy in "Powering a Data-Driven Transformation in Digital Patient Access" on ...

Self-scheduling has redefined patient access, moving beyond convenience to become a competitive advantage. It allows patients to book, reschedule, and manage appointments on their own terms, meeting ...

What does it mean to improve the patient experience in our fractured healthcare system? Virtually all stakeholders in healthcare desire to improve access to care and to meet patients where they are, ...

As healthcare organizations work to improve the patient experience, increase efficiency and achieve financial sustainability, many are introducing technology to simplify patient-provider interactions ...

New Bedford, Mass.-based Southcoast Health – with more than 450 providers at more than 50 locations across southern Massachusetts and Rhode Island – faces the same challenges as other health systems ...

Since the COVID-19 pandemic, telehealth has rapidly evolved from a niche service to an essential element of modern healthcare. Once primarily used to conduct urgent care appointments, telehealth now ...

The right approach and technology create a more meaningful and streamlined experience, reducing the workload for staff and allowing patients to feel more engaged and supported throughout their care.

Alto and Cencora are collaborating to deliver enhanced patient support services and streamline access to prescribed specialty medications. The collaboration leverages Cencora’s patient support ...

Series B, led by Lightspeed Venture Partners, will turbocharge company's rapid growth and extend their lead role in using AI to transform the patient experience—eliminating the stress tied to doctor's ...