When you reach for the phone or keyboard to seek assistance and a little peace of mind, the person who answers on the other end is typically a computer support specialist. These tech savants work ...

See support chatbot. Unless you have a general question and not a specific problem, be sure you are sitting at the computer when you call the tech support line, and have the application running.

Otherwise use one of the other computer tech support companies. They have to be better. I'll be signing up for one of them shortly. I advise you to do so as well. September 2018, I requested My ...

I've been writing about computers, the internet, and technology professionally for over 30 years, more than half of that time with PCMag. I run several special projects including the Readers ...

There aren’t many laptop vendors in the running for tech support and repair awards this year; just the four biggest PC brands in the USA. Many smaller brands (like last year’s winner here ...