However, thanks to innovations in artificial intelligence (AI) and machine learning, customer support organizations now have the tools to revolutionize support, shifting from reactive solutions to ...

To achieve the benefits of intelligent automation, enterprises and IT service providers should adopt intelligent change ...

Interest in offshore business centers, commonly known as global capability centers (GCCs), continues to rise as US companies ...

Investopedia / Crea Taylor A customer is an entity that buys goods ... Article Sources Investopedia requires writers to use primary sources to support their work. These include white papers ...

Richardson City Planning Commission voted to recommend approval for a drone operations and maintenance center to Zipline.