The third software product in our series on open source help desk packages is Request Tracker from Best Practical, an open source software development company based in Somerville, Mass. For larger ...
The final item in our series on open source help desk packages is Information Resource Manager, or IRM. Like most of the other systems we’ve looked at, IRM is a Web-based application that provides ...
Just as groundbreaking advancements in technology in the '90s and 2000s have fundamentally changed the way film, music and television are produced and distributed today, more recent tech innovations ...
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