A recent survey shows Americans are more unhappy with the customer service they're getting than ever. The poor guy above has been on hold for 24 months (we assume — it's a stock photo).

Charles Schwab’s customer service hours aren’t 24/7, but the bank’s phone service hours start as early as 4 a.m. P.T. during the week. Plus, there are convenient online chat features to sort ...

He notes that by relying on technology for customer service, companies could be "inadvertently setting up more barriers to consumers." "Technology, for all of its benefits that it affords us, when ...

LOS ANGELES--(BUSINESS WIRE)--Broadvoice | GoContact, a leading global customer experience technology provider, announced it was the recipient of the Silver Stevie Award for Best Customer ...

Before you add another bullet point to your resume, consider this: Crafting the perfect document isn’t always about what you add in—the best changes may lie in what you take out.

Indeed in its report on customer service skills cited active listening, adaptability, attentiveness, conflict resolution, creativity and empathy as paramount skills to survive as a customer ...

However, as we noted above in our fact-check rating, the ads were false. We found no evidence that Delta was hiring for remote positions in customer service that would pay up to $34 per hour.

Information & Referral Specialist, WMU Career Center, Kalamazoo, MI, Month Year - Month Year. Promoted from Career Resource Assistant. Enhanced relationships with students and faculty by becoming a ...

According to information from Sonic, Moore started his career as a management trainee in 1975, and is now a franchisee and partner of 19 drive-ins in Texas.