2 On Your Side contacted the energy company to find out more about the outage. According to National Grid, a piece of underground equipment failed. The company said it takes more time for crews to ...

If National Grid’s rate settlement is approved, its delivery revenues for both electricity and gas will roughly double in the 11 years from 2016 to 2027. Annual gas delivery revenues were $347 ...

The rate increase, National Grid argues, is necessary for maintaining service as safe and reliable for customers. But environmentalists question adding gas hookups and revamping the system when New ...

Talks to hammer out a new contract for nearly 1,200 unionized National Grid workers continued into the night Friday, with Gov. Kathy Hochul urging both sides to reach a "fair agreement." ...

National Grid’s original proposal would have raised electric rates 15% and gas rates 20% for one year, after which the utility could have sought new increases. The current proposal would ...

A majority of National Grid’s unionized workers on Long Island voted to approve a four-year contract that provides them with 4% annual wage increases, the union said Monday. The vote tallied ...

The 35,000 National Grid gas customers in Massachusetts who did not receive timely bills during the winter — or, in some cases, got no bill at all — will get a substantial break in what they ...

The Department of Public Utilities is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts. The agency says about 35,000 gas customers ...

National Grid crews work at the site of a ruptured natural gas pipe in Troy, N.Y. in 2007. Inflation and increased demand on the utility system is expected to cause winter home heating bills to surge.

National Grid has provided charitable donations to aid rebuilding in the Mohawk Valley following July's tornado. An EF-2 tornado, with winds up to 135 mph, struck the city of Rome, while an EF-1 ...

Many low-income residents living in National Grid's service area will soon get a big break on their electric bills. The Massachusetts Department of Public Utilities on Monday approved a plan ...