Frustrated customers of National Grid — who were hit with ... The company blamed a number of problems — from printing delays to meter readings — for the billing meltdown, which DPU called ...

Some may recall what happened over the summer with NYSEG customers, who were blindsided by their smart meter installation. National Grid says it’s trying to avoid confusion and get out ahead of ...

The damage to the gas meter produced an above-ground natural gas leak. Emergency 911 dispatchers contacted National Grid for a field response to the incident. Multiple adjacent homes were ...

National Grid is using a vendor, Utility Partners of America, to install the devices. The older model meters transmit the data via low-powered radio waves, which meter readers record as they drive ...