National Grid's plan to defer gas bills with interest has upset Massachusetts customers, who fear higher costs. The DPU's decision is pending. House cancels rest of votes for week after GOP floor ...

Fueled by outrage from customers, National Grid announced Thursday night that it is backtracking on its plan to charge interest when offering natural gas bill reductions next month. The company ...

Fueled by outrage from customers, National Grid announced Thursday night that it is backtracking on its plan to charge interest when offering natural gas bill reductions next month.The company ...

I just couldn’t believe it.” That was Troy resident Wendy Germond’s reaction when she saw a three-digit total on her National Grid bill. She said it’s never been that high in four years.

Thousands of National Grid customers will get a welcome relief on their utility bills after the company failed to bill them on time. The Department of Public Utilities sent a letter to National ...

The Department of Public Utilities is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts. The agency says about 35,000 gas customers ...

The average National Grid customer’s electric bill would rise 20% over three years in a rate hike plan submitted to regulators on Friday. Under the utility’s proposal, the average customer ...

ALBANY — Do you complain when you open your monthly gas and electric bill from National Grid? If so, here is your chance to raise your concerns in public. And it may just help keep money in your ...

The rate increase, National Grid argues, is necessary for maintaining service as ... companies up to offering non-polluting energy alternatives to customers. The bill failed to pass this legislative ...

The gas bill that Chris Vorlicek received from National Grid at the end of 2023 was a bitter disappointment to him. The bill was for almost $250, about the same as his bill for the same cold ...

National Grid crews work at the site of a ruptured natural gas pipe in Troy, N.Y. in 2007. Inflation and increased demand on the utility system is expected to cause winter home heating bills to ...

In total, the average bill will increase by about $60 per month by September 2026. National Grid says the increase is needed to meet the state's clean energy goals, and to ensure a safe and ...