If you want to use the command-line version of Microsoft Support and Recovery Assistant (SaRA) on a Windows 11/10 computer, here is how you can do that. It is suitable for remote diagnostics of ...

In an unexpected twist, a Microsoft support engineer resorted to running an unofficial 'crack' on a customer's Windows PC after a genuine copy of the operating system failed to activate normally ...

The Microsoft Product Support Reports utility offers the ability to select the particular scenarios for which system configuration data will be collected: General, Internet and Networking ...

Microsoft has made efforts to address the problems with support a couple of times in recent years, but it's clear that more needs to be done. AI can help, but it's not a replacement for making ...