Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

which includes its CRM and ERP lines. After the turn of the century, Microsoft acquired several software companies with overlapping applications. In 2016, Microsoft Dynamics was renamed Microsoft ...

A comprehensive set of business applications from Microsoft ... include CRM, financials (general ledger, A/R, A/P, etc.), supply chain (inventory), human resources, etc., while Dynamics AX 2009 ...