Open Mic is the self-publishing platform for the marketing industry, allowing members to publish news ... takes a detailed look at the contemporary customer journey and shows how brands can ...

Learn how Senior Director of Loyalty and CRM Rachel Dorfman and her peers work in tandem to help the company’s customers ...

• Continuously innovate: Think of fragrance brand Le Labo and its personalized perfumes (often hand-blended and prepared in ...

Accor announces its global loyalty and reward program, ALL, has welcomed its 100 millionth member showing growth.

Redefining What Loyalty Means for Millions of Shoppers NEW HARTFORD, N.Y.--(BUSINESS WIRE)--Millions of customers, one goal: making loyalty smarter, simpler, and more rewarding than ever before. EG ...