Standing room only at Nixa City Hall for the latest in a series of public meetings regarding a proposed rate hike by Liberty ...

TANEY COUNTY, Mo. — Liberty Utilities is asking customers from Branson, Hollister and Forsyth to conserve energy until 6 p.m. on Thursday, May 6. Crews are doing scheduled maintenance work on… ...

AURORA, Mo. – On June 5, starting at 6 p.m., the Missouri Public Service Commission held a town hall to investigate the customer service and billing practices of Liberty Utilities.

Liberty Utilities has issued a peak advisory from 6 p.m Sunday to midnight Tuesday. Customers are being asked to limit usage between 6 a.m. to 10 a.m. and 4 p.m. to 7 p.m.

But for her, it’s not enough. Martin is also a Liberty Utilities customer who’s recently struggled to keep up with rising rates. Since last year, her bill has increased by nearly $100-$200.

Liberty Utilities customers have been left anxious for a second summer in a row. This month, the water provider announced they were moving to Stage Two of what is known as a water curtailment ...

Liberty representatives listen to consumer complaints during a Joplin town hall meeting on June 12, 2025. The Missouri Public Service Commission staff hosted a town hall for Liberty Utilities to hear ...

On Saturday, Liberty lifted a different boil advisory for Aurora, Mo. customers. During a boil advisory, it is recommended that customers: Boil water vigorously for three minutes before use for ...

AURORA, Mo. (KY3) - UPDATE: On February 21, Liberty Utilities lifted the boil advisory for Aurora customers after water samples came back clean. Liberty Utilities announced a voluntary boil ...