But when they filed a complaint with Uber, they initially weren’t given a refund. “Illegal driver, you know, not his car, asked the passenger to drive him in, got detained by the police.

SIMON: A late-night Uber ride led one artist to make this song and to enter it into NPR's Tiny Desk Contest. "Malachi The Uber Driver" didn't win the contest, but the song did win the hearts of ...