Do you know where your home’s water shut-off valve is, and how to turn it off? Learn what to do before you’re faced with a plumbing emergency.

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Locate the water meter near the street or sidewalk; the shut-off valve may be inside or near the same box. Look for a small plastic or metal cover in your yard, close to the front of your property.

The plumbing system is the heart of your home, keeping the sink running, regulating the water pressure, and ensuring your drains are clog-free.

Close the main water shut-off valve, contact the manager if it’s a multifamily unit or call the water bureau at 503-823-4874 to request an emergency water shut off. Turn off the water heater ...