LOUISVILLE, KY (WAVE) - Heartbreak and outrage after wedding rings passed down for generations disappear. A young couple took those rings to a Kay Jewelers to get them repaired. Now Kay is pointing ...

WESLEY CHAPEL (WFLA) — For more than a year, 8 On Your Side has investigated complaints from Kay Jewelers customers. Despite our stories, the company seems to be having the same problem over and over ...

TAMPA, Fla. (WFLA) – A Tampa woman says she nearly cries now every time she looks at her empty ring finger. Jean Colntz, 80, has been without her diamond wedding set since March when she dropped it ...

Black Friday Kay Jewelers deals for 2020 have arrived, review all the best Black Friday jewelry savings here on this page BOSTON--(BUSINESS WIRE)--Black Friday experts are comparing the top Kay ...

Inspired by the colors of her iconic wedding gowns, Monique Lhuillier and KAY Jewelers introduce pink, blue and yellow lab-created diamond engagement rings to the Monique Lhuillier Bliss collection.

A couple says they sent their ring off to be cleaned, but instead, they got excuse after excuse as to why it wasn’t returned. It’s a familiar story happening around the country for many families ...

A new report says Kay Jewelers, a diamond ring chain used by many for engagement and wedding rings, not only has lost some customers' jewelry, but may have deliberately swapped diamonds for ...

Customers in multiple states say Kay Jewelers ruined or even lost their wedding or engagement rings. Andrea Jackobel's been married eight years and says everything was fine with her wedding band until ...

Andrea Jackobel's been married eight years and says everything was fine with her wedding band until recently. She noticed the diamonds coming loose. "I hesitated to take it anywhere because I was ...