Businesses are shifting toward omnichannel customer engagement, where interactions seamlessly transition across SMS, WhatsApp ...

The WIRED conversation illuminates how technology is changing every aspect of our lives—from culture to business, science to design. The breakthroughs and innovations that we uncover lead to new ...

Running a business isn’t easy. Days get hectic, and keeping operations smooth can feel like juggling too many balls. Many business owners struggle with outdated systems, wasted time on manual tasks, ...

Although the government has officially discouraged federal employees from using the app for official business ... encrypted instant messaging. Encryption disguises data and information so that ...

Smartphone owners turn to messaging apps for much more than instant messages ... these apps are also emerging as hubs for e-commerce and business-to-customer interactions. Facebook Messenger's ...

Text messaging and instant messaging are similar because they are both used to send text messages. However, text messaging ("texting") uses the cellular phone service, whereas instant messaging ...

That’s the power of instant messaging, which has become such a vital part of our everyday lives that we rarely stop to think about it. There is much less published research on private social ...

Recently, [bobricius] built a LoRa based instant messaging device named Armachat. The gadget is controlled by a SAMD21 MCU with native USB and includes a QWERTY keyboard and an LCD display.

Offer your best promotions and get to the point, already -- or customers will unsubscribe just as quickly as they opted in to receive your instant messages.

Exchanging text messages in real time between two or more people logged into an instant messaging (IM) service. Unlike email, messages are sent immediately, whereas email can be queued up in a ...