Instacart asked for a photo of his ID in order to reactivate his account, the customer said. He says he got back on Instacart long enough to place another order — then, the company deactivated ...

An Instacart shopper’s claim that the grocery delivery service’s customer service arm canceled an order she had already completed just to spite her has drawn over 57,000 views on TikTok.

Additionally, 100% of customer tips always go to Instacart shoppers who are providing an important essential service for customers. We believe the accusations made in this complaint are without merit.

Instacart is facing a lawsuit from Washington, D.C. Attorney General Karl A. Racine that alleges the company charged customers millions of dollars in “deceptive service fees” and failed to pay ...

"So not only did I pay a $74, almost $75, service fee to Instacart, but I also just gave them away about $78 on markups," vane.ssota says in the video. "I am mind-blown.

Instacart to pay more than $2M in lawsuit with DC for allegedly misleading customers The company also allegedly failed to collect and pay DC sales tax on the revenue it received from its service ...

An Instacart worker shared a rather detailed list of demands she received from a customer, and it has incited much discussion about what is fair to expect from a hired grocery shopper. On Aug. 1 ...

“I shop for Instacart and when the customer doesn’t respond it is frustrating, we’re timed,” another explained, “but NEVER am I rude. I just do my job the BEST I can.” ...

Some 278,531 Instacart customer records have reportedly been hacked, and are for sale on the dark web. The data includes names, email addresses, the last four digits of credit card numbers, and ...

Legal Issues D.C. sues Instacart, alleging ‘deceptive’ service fees and unpaid sales taxes August 27, 2020 More than 4 years ago ...