We also remind taxpayers there are many ways to get help from the IRS. We encourage taxpayers needing assistance to schedule an appointment by calling (844) 545-5640.

IRS help calls to surge after President’s Day. ... The IRS said the average wait time during filing season — from January through April — is four minutes, ... The help line is (800) 829-1040.

How to get help from the IRS call center. For general questions, if you want to avoid going to an IRS office, you can call the help line at 800-829-1040.

The IRS provided poor customer service during this year's tax filing season as taxpayers struggled with a rise in identity ... fewer than 10 percent of callers could get through to an IRS help line.

Unclaimed refunds totaling more than $16 million are awaiting 21,000 Oregonians who did not file a federal income tax return for 2005, the Internal Revenue Service said Wednesday.

Tax filers stand in line on Michigan Avenue at 9:12 a.m. Saturday May 18 for walk-in help at IRS offices at the Patrick V. McNamara Federal Building in Detroit.

There was a chaotic scene at the IRS Taxpayer Assistance Center on South Gessner this weekend with long lines and frustration. Many people were turned away after waiting for hours.

Tax filers stand in line on Michigan Avenue at 9:12 a.m. Saturday May 18 for walk-in help at IRS offices at the Patrick V. McNamara Federal Building in Detroit.