He suggests you offer refreshers, create cheat sheets, and record short tutorial videos ... Some of the most popular CRM certifications include HubSpot Academy, Zoho CRM Certified Consultant ...

Two major firms in the CRM space are HubSpot Inc. (NYSE: HUBS) and Salesforce Inc. (NYSE: CRM). Although they are rivals, these two companies have, for many years, maintained a unique agreement to ...

This makes HubSpot one of the best CRM for small businesses, offering lots of functionality — like email marketing, customizable quotes, and ticket pipelines — at no cost without a time limit.