In her new book, Syme's Letter Writer, Rachel Syme of The New Yorker explains how to write a delightful letter to a loved one. Unlike texting and email, old-fashioned letters, hand-addressed and sent ...
A recent event in my community was a reminder that most companies (and people) don’t know how to apologize—and that has repercussions. A restaurant opened nearby with the aim of serving the vegan ...
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