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Rudeness and bad behavior can be found inside and outside the office—from air travelers getting in fights to executives throwing temper tantrums. Fortunately, it is possible to find the silver lining ...

I've got a difficult person in my professional life. No, it's not you. But, for a long time, I was stressed out every time I had to work with this person. I'd feel nervous before our conversations and ...

Unfortunately, the workplace is where people can be difficult, dysfunctional and downright brutish—and you still have to deal with them in a calm and professional manner. Below, we help you deal with ...

These six books can help ease tensions. By Louisa Kamps Earlier in my career, I worked for a hot-tempered woman who, according to an office rumor, had thrown a shoe at one of my predecessors. Rattled ...

We have all met people who are so prickly and difficult that no one wants to handle them. But it has taken these contentious times to make this a common occurrence. Divisiveness makes normal ...

Work is bad enough without having to deal with the inevitable encounters with negative people who sap your energy and block productivity. Research from Michigan State University shows that ...

Claudio Abilio had hoped to move on after ending a relationship she described as toxic and emotionally abusive. But continued interactions — for various reasons — became fraught with tension and drama ...

Priya, an engineer in California, was on a deadline. Under pressure, she emailed a younger friend working on the same project to ask for some data that the project needed to get done on time. She and ...

I grew up in a family of talkers who drove our teachers crazy. I remember sitting in my English 102 class during college with just two weeks left in the semester. My professor looked at me and said, ...

Many Ukrainian war veterans have physical and mental trauma, and struggle to return to civilian life. Here is a look at some ...