Max just closed his laptop after a brutal weekly check-in with his boss. The entire conversation focused on Max’s performance: how he’s missing deadlines and turning in subpar work, and how it’s ...

Navigating negative feedback on the internet about your business can feel like walking a tightrope. However, your response to negative reviews online can affect how your business is perceived, so it's ...

Some 28 years ago, fresh out of Brown University, Jeff Wetzler found himself in his boss’s office seeking information. I nstead of a straightforward answer, he got a scolding from his manager. “Why ...

What happens when a negative online review shows up like a dark cloud on a sunny day? Here’s a blueprint for bouncing back, strategically and emotionally, from the sting of bad feedback online.

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. I've been working with "Renata," a senior strategic leader who is well thought of in her ...

In the digital age, maintaining a positive online reputation is crucial for businesses, as customer reviews on the internet heavily influence brand perception and purchasing decisions. This article ...

I’m a department manager at a retail store. I have a new store manager, and our communication has been hit or miss. But what I’ve been most struggling with is how to respond to his negative feedback. ...

Pitching to investors can be a nerve-wracking endeavor for any entrepreneur, but it’s especially true when the investors don't seem to be interested in your idea. Whether they just say “no” or have ...

If you’re a business owner, manager, or team lead, you’re going to have to give negative feedback to your people. This isn’t a bad thing: Everyone has blind spots. Your job is to help them identify ...

When it comes to giving negative feedback at work, the so-called "compliment sandwich"—praise, criticism, praise—may no longer be effective, according to ongoing research from the Ivey Business School ...