Whether it’s a glowing review or a critical one, acknowledging feedback shows that you value your customers’ opinions. A simple “Thank you for your feedback” can go a long way in establishing rapport.

We may receive a commission on purchases made from links. Even though Amazon offers you several ways to binge-watch on its streaming platform, if you're a Prime Video user, you may have noticed that ...

As businesses set new goals and standards for themselves in the new year, they should place extra emphasis on retaining customers and acting upon the valuable feedback they receive. Embracing customer ...