I have some bad news. If you want to be a good manager, or even team member for that matter, you’ll need to get comfortable giving negative feedback. It’s not going to be high-fives and roses all the ...
Feedback has the power to motivate and improve performance, but it often backfires. Instead of sparking growth, it can trigger defensiveness or lead to silence. Some people soften their words so much ...
Focus on developing their strengths instead of pointing out their weaknesses. How does critical feedback affect your team’s success? Researchers Marcus Buckingham and Ashley Goodall argue that many ...
Martina van Heerden is a member of the South African Association of Academic Literacy Practitioners. It can be difficult to tell someone what you think of their work, even if you mean well and even if ...
If you’re a business owner, manager, or team lead, you’re going to have to give negative feedback to your people. This isn’t a bad thing: Everyone has blind spots. Your job is to help them identify ...
My student's voice trembled as she answered my question. "How do you think you've done so far?" I'd asked her. We'd been together on the general medicine inpatient ward for two weeks—the midpoint of ...
Great leaders know feedback isn’t just about what you say — it’s how you say it. The right approach keeps teams motivated and service sharp. When used strategically, the “compliment sandwich” builds ...
When it comes to giving negative feedback at work, the so-called "compliment sandwich"—praise, criticism, praise—may no longer be effective, according to ongoing research from the Ivey Business School ...
Ralph Lauren CEO Patrice Louvet doesn't sandwich his criticism between two compliments, he says. Instead, he gets his point across in one of two ways. For smaller issues, he starts with a person's ...
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