Giving effective feedback is an essential skill for any leader. It's not just about pointing out what's wrong; it's about ...

If there’s one theme that keeps surfacing in my coaching sessions with leaders—across industries, levels and cultures—it’s this: Giving feedback is one of the hardest parts of leadership. Not because ...

A smart manager will see your feedback as a gift, because most never get feedback on their job performance. People get defensive quickly if they feel they are being criticized. So a good approach can ...

Feedback has the power to motivate and improve performance, but it often backfires. Instead of sparking growth, it can trigger defensiveness or lead to silence. Some people soften their words so much ...

I have always struggled to give feedback. In my previous roles as a supervisor, I would sugarcoat my critiques or not say them at all. I tended to focus only on the positives and to be upbeat out of ...

Whether you’re in-person and sitting on opposite sides of a desk, or you’re remote and separated by screens, few experiences at work are as heart-pounding and stress-inducing as a feedback ...

When it comes to giving negative feedback at work, the so-called "compliment sandwich"—praise, criticism, praise—may no longer be effective, according to ongoing research from the Ivey Business School ...

I have some bad news. If you want to be a good manager, or even team member for that matter, you’ll need to get comfortable giving negative feedback. It’s not going to be high-fives and roses all the ...

Does this look like the hot seat? NOTE: Tuesday, September 25th is the first annual National Psychotherapy Day [website, facebook]. Among the many ways to participate, it's suggested that clients give ...

My student's voice trembled as she answered my question. "How do you think you've done so far?" I'd asked her. We'd been together on the general medicine inpatient ward for two weeks—the midpoint of ...

My colleague Jeff Haden had a great take recently on the difference between advice and feedback. If I can summarize his distinction: It’s well worth reading the entire column. I’m grateful because it ...