Navigating negative feedback on the internet about your business can feel like walking a tightrope. However, your response to negative reviews online can affect how your business is perceived, so it's ...

I've never felt that I should need to leave negative feedback from anyone. But this douchebag seems to be begging for it. I had a guitar effects processor on ebay and it sold to this dude with ...

Max just closed his laptop after a brutal weekly check-in with his boss. The entire conversation focused on Max’s performance: how he’s missing deadlines and turning in subpar work, and how it’s ...

Bad reviews can undermine your brand and hurt your revenue. Learn how to turn things around and transform harmful feedback into a bottom-line boost for your business. A strategic approach to ...

A judge ruled against a seller who sued customers over their online comments. — -- An eBay seller who sued two customers over their negative feedback online has been ordered to pay $19,250 to ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. I've been working with "Renata," a senior strategic leader who is well thought of in her ...