There may come a point where you want to break ties with Amazon — maybe you’re cutting down on impulse buys, trying to escape the subscription rabbit hole or just rethinking where your money goes.

Whether it’s a glowing review or a critical one, acknowledging feedback shows that you value your customers’ opinions. A simple “Thank you for your feedback” can go a long way in establishing rapport.

To leave a review on Etsy, head to the Purchases page on your Etsy account. Reviews can be left on eligible items within a 100-day review period.