Here at Bubble we like to think we have a pretty great social media presence. Anna’s addicted to Twitter, Facebook and LinkedIn and I’m pretty active on Google+ and Twitter too (I fell out with ...

Companies are one bad customer experience away from going viral for all the wrong reasons. To avoid this, or at least mitigate it, every company needs a plan to preempt and neutralize the negative ...

Assign collections tasks to dedicated back-office staff — not customer-facing employees or founders — to preserve positive customer relationships and position your business as organized and robust.

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Today’s workplace: Flatter workplace structures. Faster pace. Increased transparency. More ...

Legislation is in place to battle deepfakes, but at least one lawmaker says not nearly enough is being done to crack down on the practice.