To create an always culture requires a mindset shift. “Can do” shifts to “will do” when people see what they are being asked ...

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So says Renee Hill, MD of the IIE School of Hospitality & Service management (IIEHSM) who adds: “By leveraging vast amounts of data and advanced technologies, hoteliers can enhance customer ...

As Dave Fuentebella, Director of MGI, emphasizes, maintaining "spot-product quality, service excellence" is key ... They serve good food, create lasting connections, and build a legacy that endures ...