Over 1.2 million complaints were directed to the Financial Ombudsman Service (FOS) – an independent organisation that settles disputes between customers and financial companies – in the year to April ...

Amazon has agreed to pay $2.5 billion to resolve a Federal Trade Commission lawsuit alleging the online retail giant tricked customers into signing up for its Prime memberships and made it exceedingly ...

The Federal Trade Commission announced it reached a $2.5 billion settlement with Amazon over allegations the retail company used "deceptive methods" to encourage customers to sign up for its popular ...

In a settlement with the FTC, Amazon will have to pay out over a billion dollars to US customers for “deceptive” sign-up and cancellation processes. Amazon customers with a Prime subscription will ...

Amazon has agreed to refund up to $1.5 billion to customers after the company was accused of "deceptively" enrolling users in Prime subscriptions and making it difficult to cancel, according to the ...

Over the last eight years, our NBC 5 Responds and Telemundo 39 Responde teams have logged more than 61,000 consumer concerns and helped recover $6.35 million on behalf of North Texans. We wanted to ...

Millions of Prime members could soon see money back in their accounts, without lifting a finger. The Federal Trade Commission’s record settlement with Amazon has set up automatic refunds for many ...