The FTC says it can take as many as 32 separate clicks and 23 screens to fully cancel the service. Uber’s official response? On paper, Uber says canceling is simple.

Uber falsely claimed that users would save about $25 a month through the service and deceived users about how easy it was to cancel, the FTC said in the lawsuit filed in San Francisco.

According to the lawsuit, along with the $25 in savings, Uber advertised that users can cancel their Uber One subscription "at any time" with "no additional fees." However, ...

Uber falsely claimed that users would save about $25 a month through the service and deceived them about how easy it was to cancel, said the FTC.