Johnny C. Taylor Jr. tackles your human resources questions as part of a series for USA TODAY. Taylor is president and CEO of the Society for Human Resource Management, the world's largest HR ...

Your answers to common interview questions play a pivotal role in securing a job offer. By preparing and practicing your answers to typical interview questions, you’ll boost your chances of impressing ...

These six books can help ease tensions. By Louisa Kamps Earlier in my career, I worked for a hot-tempered woman who, according to an office rumor, had thrown a shoe at one of my predecessors. Rattled ...

Anyone who speaks, either professionally or for one’s job, experiences a failure of attempted communication at least occasionally. The audience isn’t right for the speaker, the topic isn’t right for ...

Communicate early and clearly to reduce uncertainty and build trust during workplace changes. Explain the “why” behind changes to foster understanding and minimize resistance. Acknowledge challenges, ...